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Booking Policies

Dear valued client, Thank you for booking with us.
We can't wait to welcome you! Please review our booking policies and information for a smooth experience. These booking Policies include both for PSC Academy and Services. Upon Deposit payment you are agreeing you have read and agree to the policy stated for both services and academy

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Deposit Requirement:

A non-refundable deposit of €35 is mandatory for all appointments.

The remaining amount must be paid in cash on the day of the appointment before the scheduled service.

Payment Options

Only cash is accepted, and exact change is appreciated.

Card payments are accepted with a €5 additional charge if cash is not available.

Cancellation Policy

Cancellations within 48 hours of the appointment result in forfeiture of the deposit.

Rescheduling is allowed before 48 hours with the same deposit.

Emergency / Out of Hours Appointments

Appointments booked within 24 hours of the scheduled time incur an additional €25 charge.

Appointments before 11am , are out of hours and will incur n additional charge of €25


Emergency minute appointments and all squeeze ins out of normal working hours incur an additional €25 charge

Visuals and Content Agreement

By booking, you agree to the use of visuals and content for social media, advertising, and promotional materials.

Rescheduling by the Service Provider

Rescheduling, if necessary, will be communicated at least 1 hour before the appointment.

Deposits are non-refundable in all circumstances.

Late Arrival Policy

A €10 late fee applies for appointments delayed by 10 minutes.Appointments are automatically canceled if delayed by 15 minutes or more.

Cancellation Fees

If an appointment is canceled due to lateness or same-day cancellation, a 50% service fee is required.

Conduct and Tolerance

Any form of rudeness, aggression, or threats will not be tolerated.

Pre-Appointment Instructions

Ensure eyelashes and skin are clean and free from oils, creams, and lash glue.

Do not apply lotion to the eye area.

After-Care Guidelines

Follow provided advice for proper lash care.Refrain from consuming caffeine on the day of your appointment.

Other Precautions

Use the restroom before the appointment, as pausing may be difficult during the session.

Book infills promptly, preferably three weeks after the initial appointment.

After three weeks, a set is classified as a full set, not an infill.

PSC ACADEMY

1. Non-Refundable Deposit

All deposits paid to secure your spot in any course are non-refundable under any circumstances. This policy is in place to cover administrative and preparation costs for your training.

The deposit is required to secure your spot in the course and will be deducted from the total course fee.

Agreement to Policy By paying the deposit, you are acknowledging and agreeing to all the policies outlined here by PSC Academy.

It is the student's responsibility to read and understand all policies.

Payment RequirementsThe remaining balance for the course must be paid in full on the day of the training. Failure to complete payment may result in exclusion from the course and forfeiture of your deposit.

Cancellation and ReschedulingCancellations by the student within 3 weeks of course date are subject to forfeiture of the deposit. Not rescheduling.

. Certification RequirementsTo receive certification, students must complete the full course and meet the required standards during practical assessments.

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